Proprietary AI Products Built for Real Enterprise Problems

Each BDIT product is the result of deep domain research, client co-creation, and production-hardened engineering. They solve specific, high-value problems out of the box — with enterprise customization built in.

ComputeScout Citizen Assist Bot DocLens Agentic Grievance
Cloud Intelligence Platform

ComputeScout

ComputeScout is an AI-powered cloud cost intelligence platform that continuously monitors, analyzes, and optimizes multi-cloud workloads. It surfaces actionable recommendations and automates right-sizing decisions, typically reducing cloud spend by 30–60% within the first 90 days.

What It Solves
Uncontrolled cloud spend with no visibility into waste
Over-provisioned compute instances sitting idle
Missed Reserved Instance and Savings Plan opportunities
Multi-cloud spend fragmented across teams with no unified view
Inability to forecast cloud costs accurately for budget planning
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01
FinOps · Cloud Ops

ComputeScout

Real-time cost dashboards
Automated right-sizing
RI / Savings Plan advisor
Anomaly detection & alerts
Key Features
AWS, Azure, GCP unified billing view
Tag-based cost allocation by team/project
AI-driven spend forecasting
Kubernetes & container cost attribution
Carbon footprint tracking
Slack & email budget alerts
Executive-ready PDF reports
API integration with Terraform / JIRA
Measurable Benefits
30–60% reduction in cloud spend within 90 days
100% visibility across all cloud accounts from day one
Automated savings recommendations in under 24 hours
Zero infrastructure changes required to onboard
Supports unlimited cloud accounts and team hierarchies
GovTech · Citizen Services

Citizen Assist Bot

Citizen Assist Bot is a multilingual, AI-powered conversational platform designed for government agencies and public utilities. It handles high-volume citizen queries 24/7, dramatically reducing call centre load while improving service satisfaction scores.

What It Solves
Overwhelmed call centres handling repetitive citizen queries
Language barriers limiting access to government services
Manual form processing and appointment scheduling backlogs
Zero after-hours service availability for citizens
Disconnected departments leading to poor service routing
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02
AI · Conversational

Citizen Assist Bot

22+ language support
24/7 availability
Smart escalation routing
WhatsApp / Web / IVR
Key Features
NLP-powered intent recognition
Appointment scheduling & reminders
Document upload & status tracking
Live agent handoff with context transfer
Analytics dashboard for supervisors
Measurable Benefits
70% reduction in call centre volume within first month
Average query resolved in under 2 minutes vs. 18 minutes by phone
Citizen satisfaction scores improve 40%+ post-deployment
Fully accessible to citizens in 22 regional languages
ROI achieved within 60 days of go-live
Document Intelligence

DocLens

DocLens is an enterprise-grade intelligent document processing engine that ingests, classifies, extracts, and validates structured data from any document format — PDFs, scanned images, handwritten forms, contracts, and invoices — at massive scale with high accuracy.

What It Solves
Manual data entry from thousands of documents daily
Inconsistent extraction accuracy from legacy OCR tools
Compliance risk from unvalidated document data entering core systems
Multi-language and multi-format document chaos in ops teams
Slow contract review cycles delaying business decisions
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03
OCR · NLP · AI

DocLens

99.2% extraction accuracy
40+ document types
18 languages supported
REST API ready
Key Features
AI-powered classification & routing
Structured field extraction & validation
Handwritten text recognition (HTR)
Table & signature detection
ERP / CRM / DMS integration
Measurable Benefits
85% reduction in manual document processing time
99.2% average extraction accuracy across document types
Scales from 100 to 10 million documents without retraining
Fully air-gapped on-premise deployment option available
Pre-built connectors for SAP, Salesforce, SharePoint, and ServiceNow
Workflow Automation

Agentic Grievance

Agentic Grievance is an intelligent, end-to-end workflow engine that autonomously receives, classifies, assigns, tracks, and escalates grievances across departments — with zero manual triaging. Powered by agentic AI, it operates 24/7 and continuously learns from resolution patterns to improve routing accuracy.

What It Solves
Untracked grievances falling through the cracks across departments
Manual triaging and routing causing SLA breaches
No real-time visibility for management into grievance status and trends
Complainants left without updates, eroding trust in the process
Escalation rules inconsistently applied by different teams
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04
Agentic AI · Automation

Agentic Grievance

Auto-triage & classify
SLA tracking & alerts
Multi-channel intake
Real-time escalation
Key Features
Omnichannel intake: email, web, SMS, WhatsApp
AI-powered priority classification engine
Dynamic department routing with load balancing
Configurable SLA rules and escalation ladders
Executive analytics with drill-down capabilities
Measurable Benefits
90% reduction in manual triaging effort from day one
SLA compliance improves from 60% to 95%+ post-deployment
Real-time leadership visibility into all open grievances
Fully auditable trail for regulatory and compliance reporting
Integrates with HRMS, CRM, helpdesk, and legacy systems via API

Why Choose BDIT Products

Deploy in Days
Pre-built connectors cut integration time by 80%
Fully Customizable
White-label options with deep configuration
Enterprise Security
SOC 2, GDPR, and HIPAA ready from day one
Proven ROI
All products show measurable outcomes in 90 days
Dedicated Support
Named CSM with 24/7 production support SLAs
See It Live

Book a Live Product Demo Today

See ComputeScout, Citizen Assist Bot, DocLens, or Agentic Grievance in action — tailored to your industry and use case. No generic slides, just live software.

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